PROMO CODE: 3MONTHS
Speed up the internet around your home.
Your Broadband Speeds Explained
As we rollout the network the service is dependent on and will vary based on the individual location of customers. Imagine will provide you with the available maximum download and upload internet access speed at your location at the time of installation. These are your contracted Maximum Speed achieved at point of installation which we undertake to deliver to your premises, however as we continue to optimise the network exact speeds experienced across the network will vary and may be higher. While the current release of technology used in the network deployed is capable of a maximum download speed of 280Mbps, the advertised download speed at this time is ‘up to 150Mbps’ and this is the maximum download speed we will commit to delivering over a single connection.
The Normally Available speed that you could expect to receive most of the time when accessing your broadband service is 80% of your Maximum Speed achieved at point of installation. While average speeds are significantly higher the contracted minimum download speed is 2Mbps and the minimum upload speed available is 1Mbps.
Factors that may affect your speed
Isolate Your Router. Avoid interference and boost your connection.
To boost your connection, it’s worth relocating your router away from any devices that might interfere. Metal is especially detrimental to Wi-Fi signal strength, so avoid placing your router near any large metal appliances, like fridges and microwaves.
Microwaves, cordless phones, bluetooth headsets, baby monitors, speakers, home cinema’s etc all use radio signals – these radio signals compete and interfere with your WiFi signal from your router – Keep your Wi-Fi router away from all radio waves.
Run a Wi-Fi analysis and relieve your internet traffic congestion.
Almost all routers transmit data over various channels. Most people stay connected to the default channel, leading to congestion. This does however leave other channels open with less traffic. Think of a motorway with different lanes, some have more traffic than others.
A Wi-Fi analysis can reveal the channels which are used the least, allowing you to get the most out of your Wi-Fi. Not only this, but you can monitor and troubleshoot performance problems, and depending on what app you use.
Here are some Wi-Fi analysis apps we recommend:
NetSpot & Wi-Fi Analyzer
Newest and Largest Devices 1st Use these to get the most out of your service
Older devices may also impact your overall network and speed. All of your WiFi devices communicate to your modem at the same time, but your older device takes longer, leaving your newer devices to wait to communicate to your modem, thus, slowing them down.
Smaller devices such as tablets and smartphones are brilliant for apps and going online, but due to their size, are unable to get you the high speeds you may experience on newer computers and PC’s.
To get the most out of your service, use your latest and larger devices first.
Reboot your router. Unplug it, give things a minute and plug back in again.
Location, doors and walls. Clear the decks and let your Wi-Fi signal be heard.
Hard wired beats Wi-Fi every time.
Create a high-speed home. Invest in Mesh Tech.
Don’t abuse your broadband usage. Be sensible, we all have our part to play.
Serious Stuff Right? Right…
Auto Play options are bad. Turn them off.
High-Performance Broadband – not just for some but for everyone, everywhere
Check availability in your area
Simply enter your details to find out instantly if you're in coverage.
We’ll use your information to check your coverage and contact you about current services and future availability in your area.
If at any time you no longer want to hear from us, simply update your preference here.