Terms & conditions

This is where you’ll find information about your terms & conditions, pricing, how we protect your privacy, what you can and can’t do with superfast broadband from imagine, and how we handle customer accounts.

Aug 08, 2022 | Published in Imagine

Simply click on the appropriate link from the list below to be taken to the relevant terms and conditions.

All Customer sign ups until 7th August 2022- Terms and conditions.
All customers sign ups from 8th Aug 2022- Terms and Conditions.
Product & Pricing guide for sign ups until 7th August 2022.
Product & Pricing guide for sign ups from 8th August 2022.

Privacy policy valid as of 7th Nov 2022.

Acceptable Use Policy valid as of 8th Aug 2022.

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Black Friday Free Installation Promotion

Terms & Conditions November 2022

These terms and conditions apply to the Black Friday Free Installation Promotion (the “Terms”).

These terms form part of your agreement with us and apply in addition to the Imagine broadband terms and conditions of service available at www.imagine.ie/terms-conditions/ and any additional service specific terms that you have signed up to.

By accepting the Promotion, you agree to the following terms:

  1. The promoter of this Black Friday Free Installation Promotion (the “Promotion”) is Imagine Network Services Limited (“Imagine”), whose registered address is at Sandyford Business Centre, Blackthorn Road, Sandyford, Dublin 18.
  2. The Promotion is available from 21st November until 28th November 2022 inclusive for new customer sign ups during this period only.
  3. The discount totals free activation (€50) and installation (€100) upon the new account sign up on the Hero tier for a minimum period of 18 months.
  4. Offer is subject to availability and location and based on a standard installation. Any reasonable additional costs incurred will be subject to charge.
  5. Offer cannot be exchanged for a cash/ credit value or transferred.
  6. All standard Imagine Terms and Conditions apply, available at https://www.imagine.ie/terms-and-conditions/.
  7. Imagine reserves the right to change any aspect of this Promotion or to withdraw it at any time during the promotion period at its sole discretion.