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IMAGINE COOKIE POLICY

Imagine Cookie Policy

At Imagine we respect the privacy of all visitors to our websites and users of our applications. This Cookie Policy outlines our policy concerning the use of cookies and similar technologies, (“cookies”) on our websites and applications and explains how we may collect information from you when you visit our websites or use our applications and how we use that information.

This information may be about your device, operating system, browser type, IP Address and preferences and is used to gather statistical information on how you browse our websites, analyse trends, administer the site, and gather broad demographic information for aggregate use. The information does not usually directly identify you, but it can give you a more personalised web experience.

Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the website and the services we are able to offer. Please see ‘Your Cookie Preferences’ below for more information about how to do this.

We use Google Analytics to analyse use of our websites and emails we send to you. To do this Imagine and Google Analytics use Cookies and Web Beacons.

What are Cookies and Web Beacons and how do they work?

Cookies are small text files, containing a unique identification number, that are stored on your device when you visit any website. They allow us and Google Analytics to remember you and how you’ve used the site. Cookies are used in order to make websites work more efficiently and provide information. They can give you a more personalised web experience by identifying you when you return to a website and show if you have visited a site previously and what pages you visited. Our cookies and any third party cookies do not extract any information off your device. They do not hold or track your personal information or provide us with any way to contact you with the exception of the LiveChat cookie which is only enabled when you choose to interact with us through our Live chat service on imagine.ie.

Web Beacons are small image files that may be placed on web pages and within web-based emails that we send. They accurately count the number of unique users who have visited a specific page on the site and the number of times those pages are displayed. We may also use web beacons to let us know how many people opened a web-based email. They are also used to facilitate the transfer of data from our website to the Google Analytics website.

Why do we use Cookies?

Cookies are an important part of the internet and make using devices and accessing online information much smoother. The cookies we collect are used for different reasons, primarily to help us provide you with a positive experience when you visit our websites or use our applications, help improve our content and advertising, and to personalise your visit. We also use the information to gather trends and analysis to develop, improve and personalise our website.

We use the following cookies

Strictly Necessary Cookies
These cookies are essential for some web pages to function or to enable you to move around a website and use its features. They may, keep you logged in during your visit or while using an application, or store your consent preferences. For this reason, they are set to ‘always active’. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not then work. Please see ‘Your Cookie Preferences’ below for more information about how to do this.

These cookies do not store any personally identifiable information with the exception of the LiveChat cookie which is only enabled when you choose to interact with us through our chat service on imagine.ie. If you provide your name and email address in our pre-chat survey this will be collected by the LiveChat cookie and stored within the browser on your device only.

Cooke Subgroup Cookies Cookies Used Lifespan
imagine.ie PHPSESSID, OptanonConsent, eupubconsent, OptanonAlertBoxClosed 1st Party Session, 30 days, 2914381 days, 30 days
livechatinc.com __livechat 3rd Party 3 years
onetrust.com __cfduid 3rd Party 30 days
lteportal.imagine.ie PHPSESSID 1st Party 1 day
bookings.imagine.ie IM_BOOKING_SESSION_ID 1st Party 24 Minutes

Functional Cookies
These cookies do not store any personally identifiable information. All the information these cookies collect is aggregated and therefore anonymous. These cookies enable websites to provide enhanced functionality and personalisation like remembering the choices you make, such as your preferences, language or region, and they provide improved features. If you do not allow these cookies then some or all of these services may not function properly.

Cooke Subgroup Cookies Cookies Used Lifespan
imagine.speedtestcustom.net sessionId, x-csrf-jwt 3rd Party 2 years, Session

Performance Cookies
These cookies do not store any personally identifiable information. All the information these cookies collect is aggregated and therefore anonymous. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, to help us keep our information relevant and up to date. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cooke Subgroup Cookies Cookies Used Lifespan
imagine.ie _gid, _ga, _gclxxxx, _gat_UA-nnnnnnn-nn 1st Party 1 day, 2 years, 3 months, A few seconds

Targeting Cookies
These cookies do not store any directly identifying personal information but are based on uniquely identifying your browser and internet device. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.

We will only show you advertising and marketing that is relevant to your interests.

Cooke Subgroup Cookies Cookies Used Lifespan
imagine.ie _fbp 1st Party 3 months
youtube.com VISITOR_INFO1_LIVE, GPS, YSC 3rd Party 6 months, A few seconds, Sessio
doubleclick.net IDE, test_cookie 3rd Party 390 days, 0 days
facebook.com  , fr 3rd Party Session, 3 months

Your Cookie Preferences
When you access our sites or applications for the first time or after a cookie has expired, you will be asked to set your preferences for the use of cookies, except strictly necessary cookies, on those sites and applications. After that you can change your cookie preferences at any time by clicking on the ‘Cookie Settings’ button in the footer. You can then adjust the available sliders to ‘Active’ or ‘Inactive’, and then click ‘Confirm My Choices’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times. If you choose to refuse cookies, you may still use our sites or applications, but you may be limited from accessing certain areas or services. Some of our business partners may also use cookies on our sites or applications. You can find out more

about cookies at www.allaboutcookies.org which shows you how to see what cookies have been set on your browser and how you can manage them.

Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout. Please Note, the third parties we use have their own privacy and cookie notices, we are not responsible for the content hosted on their sites. Please check their privacy and cookie notices to find out more information about the data they collect and how they use it.

We may update our Cookie Policy from time to time. When we do, we will post the current version on our sites or applications. We encourage you to periodically review our Cookie Policy so that you will be aware of the way in which cookies are used by us or our third parties and how you can manage them.

To find out more about what information we collect about you and how we use it, share it and your rights to that data please visit our Privacy Policy.