At Imagine we respect the privacy of all visitors to our websites and users of our applications. This Cookie Policy outlines our policy concerning the use of cookies and similar technologies, (“cookies”) on our websites and applications and explains how we may collect information from you when you visit our websites or use our applications and how we use that information.

This information may be about your device, operating system, browser type, IP Address and preferences and is used to gather statistical information on how you browse our websites, analyse trends, administer the site, and gather broad demographic information for aggregate use. The information does not usually directly identify you, but it can give you a more personalised web experience.

Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the website and the services we are able to offer. Please see ‘Your Cookie Preferences’ below for more information about how to do this.

We use Google Analytics to analyse use of our websites and emails we send to you. To do this Imagine and Google Analytics use Cookies and Web Beacons.

What are Cookies and Web Beacons and how do they work?

Cookies are small text files, containing a unique identification number, that are stored on your device when you visit any website. They allow us and the third parties we use to remember you and how you’ve used the site. Cookies are used in order to make websites work more efficiently and provide information. They can give you a more personalised web experience by identifying you when you return to a website and show if you have visited a site previously and what pages you visited. Our cookies and any third party cookies do not extract any information off your device. They do not hold or track your personally identifiable information or provide us with any way to contact you with the exception of the LiveChat cookie which is only enabled when you choose to interact with us through our Live chat service on imagine.ie.

Web beacons are small image files that may be placed on web pages and within web-based emails that we send. They accurately count the number of unique users who have visited a specific page on the site and the number of times those pages are displayed. They may be used to facilitate the transfer of data from our website to the Google Analytics website.

Why do we use Cookies?

Cookies are an important part of the internet and make using devices and accessing online information much smoother. The cookies we collect are used for different reasons, primarily to help us provide you with a positive experience when you visit our websites or use our applications, help improve our content and advertising, and to personalise your visit. We also use the information to gather trends and analysis to develop, improve and personalise our website.

We use the following cookies

Strictly Necessary Cookies
These cookies are essential for some web pages to function or to enable you to move around a website and use its features. They may, keep you logged in during your visit or while using an application, or store your consent preferences. For this reason, they are set to ‘always active’. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not then work. Please see ‘Your Cookie Preferences’ below for more information about how to do this.

These cookies do not store any personally identifiable information with the exception of the LiveChat cookie which is only enabled when you choose to interact with us through our chat service on imagine.ie. If you provide your name and email address in our pre-chat survey this will be collected by the LiveChat cookie and stored within the browser on your device only.