You can change your Wi-Fi Channel on your Fixed Wireless Service in the My Imagine Portal under “CPE management > Change Wi-Fi Channel”.
Your My Imagine Portal login details are issued to you by email after your service is installed.
For more information on how to access the portal see:
How do I access my Imagine portal?
You can find out how to change your Wi-Fi Channel on your Fibre Servicehere
For more Wi-Fi support see:
We’re trying to empower our customers to answer these questions without needing to talk with an agent, so we’d love to know if this helped?