How do I set up Wi-Fi?

The WiFi Network Name (SSID) and WiFi Network password (Wireless Key) are displayed on the sticker/label located at the bottom of your router.

You can connect your devices by:

-Go in to the settings menu on the device you want to connect

-Locate the Wi-Fi settings

-Search for available networks

-Select the Wi-Fi network (as per the name on the sticker)

-Enter the Wi-Fi Password on the sticker/label located at the bottom of your router.

-Press Connect/Join network

We recommend connecting any fixed devices, gaming consoles and streaming devices over an ethernet (cable) connection, which will result in a much better experience.

If your device is not able to detect the Imagine Wi-Fi or getting poor Wi-Fi coverage and speeds over distance, a Wi-Fi extender or a Whole Home WiFi Booster may be required. You can purchase WiFi boosters from most major electric goods suppliers.

Also, changing your Wi-Fi channels can also result in a better connection and experience. Please note: For Apple devices, channels 1-4 are recommended.

More Wi-Fi support:

Change your Wi-Fi Channel

Change Wi-Fi Password

Why is my Wi-Fi not working