We aim to make the transition from Fixed Wireless to Fibre as seamless as possible. There may be a brief period of downtime during the switch to fibre, but we will notify you in advance and work with you to minimize any inconvenience.
We will schedule an installation appointment for a technician to set up your new fibre connection. Please ensure access to your property and any necessary equipment (e.g., phone line or router) is available to help the technician complete the installation.
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We’re trying to empower our customers to answer these questions without needing to talk with an agent, so we’d love to know if this helped?
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