Keep an eye on your phone for our call The installation team will be in touch in the days before your Fibre installation appointment. It’s just to double-check all the details and ensure everything is set for your installation day. Make sure to keep an eye out for the call to avoid missing your appointment slot.
Get your home ready: Our installation engineers will need to drill a small hole in the wall in your home (about the width of your little finger) so make sure that you have permission from the landlord or homeowner. You should also make sure that your home or business is clear of obstruction so the engineers can work safely.
You can find our full Set Up Guide here
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We’re trying to empower our customers to answer these questions without needing to talk with an agent, so we’d love to know if this helped?
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