Your equipment will be delivered by our courier company, DPD. They'll text and email you with a delivery date and provide you with a tracking reference number. They'll also give you a one-hour delivery slot, so you'll know when to be in.
You can track & manage your delivery once you receive the delivery text & email from DPD which will be sent to the contact details you provided when you signed up.
For more help see:
How do I track my Fibre router delivery?
What should I do if I'm not going to be at home when my router is due to be delivered?
We’re trying to empower our customers to answer these questions without needing to talk with an agent, so we’d love to know if this helped?
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