You can add a nominated account contact that you trust (eg. a family member or friend) to your account. This will allow them to troubleshoot with us but not make significant changes to your account. Please note they must be over the age of 18.
In order to add them, please email your request to care@imagine.ie from the email address registered to your account.
We’re trying to empower our customers to answer these questions without needing to talk with an agent, so we’d love to know if this helped?