Payment is due by the 17th of the month so if there is still a balance outstanding on your account after this date, we'll contact you via text message, email and, or phone call. Please note that our text messages are outbound only so to contact us back, please call us on 1800 938 800 or email accounts@imagine.ie
If we don't hear back from you and your account remains unpaid, your services may be suspended and you may incur extra charges.
If your service is suspended for non payment, you can make a one off bill payment by following the instructions here
Once the payment is received, it can take up to 24 hours to restore your service.
If you are experiencing any difficulties in paying your bill, talk to our credit control team who will be able to support on 1800 938 800
For more support see:
We’re trying to empower our customers to answer these questions without needing to talk with an agent, so we’d love to know if this helped?
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