To ensure that all customers on our network receive a fair and consistent uninterrupted experience whilst accessing the internet, imagine reserves the right to apply restrictions on any customer whose heavy, excessive usage is deemed to be affecting the overall user experience of other customers on the network.
Any user that consistently uses twice or above, the average customer usage will have their internet service de-prioritized. Your service will be de-prioritized for the remainder of the day whereupon it is then reset at midnight of that day.
You enjoy the benefit and experience of the service because of the Fair Usage Policy and the Acceptable Usage Policy and we will continue to enforce these policies to deliver on our obligation and commitment to you and all of our customers. This is particularly important in the current circumstances.