WI-FI & DEVICES SUPPORT
Wi-Fi and Devices Configuration Support
Below you’ll find a short guide to get you up-and-running quickly with configuring your Wi-Fi and connecting your gaming consoles or smart-devices over Wi-Fi.
Change your WiFi Channel
If you don’t know your Wi-Fi password you can change this is in the myimagine portal under CPE management > Change WiFi Passwsord.
You can change your Wi-Fi Channel in the myimagine portal under CPE management > Change WiFi Channel.
Connect gaming consoles and any fixed devices over a direct connection will result in a much better experience.
Changing your Wi-Fi channels can also result in a better connection and experience.
Please note: For Apple devices, channels 1-4 are recommended.
If the device is not getting speeds over distance, a Wi-Fi extender may be required.
Device Support
Xbox
Settings > Network Settings > Set Up Wireless Network > Select Imagine Wi-Fi > Enter Password
Playstation 4
Settings > Network > Connect to Internet > Set up Internet Connection > Select Imagine Wi-Fi > Enter Password
Apple devices
Settings > Wi-Fi > Turn on Wi-Fi (button will turn green) > Select Imagine Wi-Fi > Enter Password (recommended channels: 1 – 4)
Android devices
Settings > Wi-Fi > Turn on Wi-Fi (button will turn blue) > Select Imagine Wi-Fi > Enter Password